Introduction: The Sudden Stop to Lara’s Final Journey
Ubisoft/Connect: Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks
SOTTR.exe → Properties → Compatibility → Run as administrator: Once the game is running correctly, you can re-enable cloud sync. Ensure you choose to sync your files to the cloud if prompted. Troubleshooting Additional Causes
If your Windows profile permissions are corrupted:
If profile manipulation does not work, the issue may be related to system-level permissions or corrupted installation files.
Restart the Game: Launch the game. It should start as if it is the first time, but your existing save slots should still be available once you reach the main menu.
The “Shadow of the Tomb Raider failed to load profile” error is terrifying on the surface, but in the overwhelming majority of cases, it’s a handshake problem—not a data destruction event. The game is failing to read your profile, not necessarily that the profile is gone.
Steam: Properties → Installed Files → Verify integrity of game files
Epic: Manage → Verify
Introduction: The Sudden Stop to Lara’s Final Journey
Ubisoft/Connect: Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks
SOTTR.exe → Properties → Compatibility → Run as administrator: Once the game is running correctly, you can re-enable cloud sync. Ensure you choose to sync your files to the cloud if prompted. Troubleshooting Additional Causes
If your Windows profile permissions are corrupted:
If profile manipulation does not work, the issue may be related to system-level permissions or corrupted installation files.
Restart the Game: Launch the game. It should start as if it is the first time, but your existing save slots should still be available once you reach the main menu.
The “Shadow of the Tomb Raider failed to load profile” error is terrifying on the surface, but in the overwhelming majority of cases, it’s a handshake problem—not a data destruction event. The game is failing to read your profile, not necessarily that the profile is gone.
Steam: Properties → Installed Files → Verify integrity of game files
Epic: Manage → Verify