Date: October 26, 2023 Subject: Troubleshooting "Loading data failed check the configuration file tecdoc new" Component: TecDoc Integration / Data Management System
Manually delete any remaining folders in C:\Program Files\TecDoc and C:\Users\[Username]\AppData\Local\TecDoc. Restart your computer. loading data failed check the configuration file tecdoc new
Sometimes the "failed to load" message is simply a permission issue. Right-click the TecDoc desktop shortcut. Select Run as Administrator. Technical Report: Analysis and Resolution of TecDoc Data
By systematically working through the steps outlined in this guide—validating paths, resetting configurations, rebuilding caches, and checking security software—you can restore your TecDoc catalog in under 30 minutes. If unsure, copy a working config from a
Reinstall the Client: Perform a clean install but back up your license files first.
Run as Administrator: Right-click the TecDoc shortcut and select Run as Administrator to ensure the program has permission to read the configuration and data files.
Click Attach or Reconnect to refresh the link between the application and the .mdf data files. Technical Tips for the "New" TecDoc Version
"cache":
"path": "%TECDOC_CACHE%"