Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed Portable Access

The error message "Kerio Control Web Filter is not activated, categorization is disabled"

Troubleshooting Steps

Verification

After completing the steps:

Kerio Control: “Web filter is not activated — Categorization is disabled” — Fix Guide

Summary

This message means Kerio Control’s web filtering engine cannot categorize or block web content because the URL categorization service is offline or disabled. As a result, the Web Filter feature won’t evaluate sites by category and will either allow or block traffic only by IP/URL rules or default policy. The steps below diagnose common causes and restore categorization and web filtering.

Or for newer versions:

Add a rule for *.zvelo.com to use Cloudflare (1.1.1.1) or OpenDNS (208.67.222.222). Verify Authorization

: If the filter stays "disabled" even after the network is fixed, the admin logs into the Kerio console via