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ISO/IEC 25010 standard, officially titled Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models

Quality in Use Model: Measures the impact the system has on stakeholders, focusing on effectiveness, efficiency, freedom from risk, and satisfaction. Notable Updates (2023 vs. 2011) The latest 2023 version broadens the scope to include:

The standard defines a set of characteristics and sub-characteristics that can be used to evaluate the quality of software products. These characteristics include:

  • ISO’s Public Overview: ISO.org provides free, detailed abstracts and the table of contents for ISO/IEC 25010.
  • Academic Summaries: Many peer-reviewed papers and conference proceedings legally explain and apply the quality model. Search repositories like IEEE Xplore, ACM Digital Library, or Google Scholar for “ISO/IEC 25010 case study.”
  • Companion Templates (free): The ISO/IEC 25000 SQuaRE series includes parts like 25030 (requirements) and 25045 (evaluation modules), but again, core standards are paid.
  • Portability: The degree to which a system, product or component can be transferred from one environment to another.
    1. ISO Store (iso.org): The official source. Cost is approximately 116 CHF (Swiss Francs) to 232 CHF depending on the "redline" version (which shows changes from older versions). You get a watermarked, official PDF.
    2. IEC Webstore (iec.ch): Same standard, same price.
    3. National Standards Bodies: If you are in the US (ANSI), UK (BSI), Germany (DIN), or Japan (JISC), you can buy the localized version.
    4. University Access: If you are a student or professor, check your university library portal. Many institutions have subscriptions to standards databases like IEEE Xplore or IHS Markit.
    5. View Only (Not Download): Some platforms like "perlego.com" or "standards.gov" (for NIST references) allow reading the standard online for a subscription fee, but you cannot download the PDF.

    Q2: What is the difference between ISO 25010 and ISO 9126?

    A: ISO 9126 had 6 characteristics (Functionality, Reliability, Usability, Efficiency, Maintainability, Portability). ISO 25010 has 8 – it splits Efficiency into Performance Efficiency, adds Compatibility and Security as top-level characteristics.

    The genius of ISO/IEC 25010 lies in its dual-perspective approach to quality. It recognizes that software quality isn't just about how the code is built, but how it performs in the hands of a human being. ISO/IEC 25010:2011 - Systems and software engineering

    Practical, modernized mapping for teams

    Below are pragmatic ways to apply 25010 today — treat these as a checklist to embed quality into modern delivery:

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