How To Unblock A Prison Call May 2026

To unblock a prison call, you must first determine if the block is on your device, with your service provider, or managed by the correctional facility's phone vendor

4) Contact the inmate phone service provider

• Identify the vendor used by the facility (e.g., GTL, Securus, ICSolutions, CenturyLink, ViaPath). The facility website or inmate handbook usually lists it.
• Call the provider’s customer support or use their website/account portal.
• Ask specifically:

  2. How to actually “unblock” a prison call

  You cannot override the system yourself. You must take one of these steps: how to unblock a prison call

  Disable Call Waiting: The "beep" of an incoming second call often triggers a prison system's security disconnect. To unblock a prison call, you must first

  Here’s how it actually works and what “blocked” means in the prison phone system: Identify the vendor used by the facility (e