Hikvision error code HCNetSDK.dll[23] translates to "Not supported". This typically occurs when the client software (like iVMS-4200) attempts to perform a function or request a parameter that the specific device hardware or current configuration does not allow. Common Causes & Fixes
NET_DVR_USER_LOGIN_INFO loginInfo = 0;
NET_DVR_DEVICEINFO_V40 devInfo = 0;
4. Check User Permissions (for NVRs)
- Log into the NVR’s local menu or web interface.
- Go to Configuration → User Management.
- Make sure the user account has Remote Login and Live View permissions enabled.
: Users often encounter this when switching recording templates to "Event" on a PC-NVR or that does not support event-based indexing. Permission Conflicts hikvision error code hcnetsdkdll 23 verified
Network & firewall
Help with DS-KD8003 Door Station and IVMS 4200 : r/Hikvision Hikvision error code HCNetSDK
Update Firmware: Ensure your device and client software (iVMS-4200) are updated to the latest versions. Older firmware often lacks support for newer software features. Log into the NVR’s local menu or web interface