To get your ScanSnap iX500 back in action, you’ll need to download the correct software package from the official Ricoh (formerly Fujitsu) support site. Because the iX500 is now a discontinued model, the driver is bundled into the ScanSnap Home application rather than being a standalone download. Where to Download the Drivers
Once there:
Select Your Scanner: On the download page, navigate to the Discontinued Scanners section and select ScanSnap iX500. download scansnap ix500 driver
Fujitsu does not provide official Linux drivers for the iX500. However, the iX500 is a standard Twain or SANE-compliant device. You will need to use SANE (Scanner Access Now Easy) . Use the terminal command:
sudo apt-get install sane sane-utils libsane-extras
Note: Wi-Fi functionality is limited on Linux; USB connection is recommended. To get your ScanSnap iX500 back in action,